SCDL PAPERS

PRINCIPLE & PRACTICES OF MANAGEMENT

Question : Management is management of people and not the ________of things.
ANS : Direction

Question : Management is not just a
ANS : Process

Question : Disadvantages of SBUs are :-
ANS : Dysfunctional competition among divisions , Over-emphasis on short term performance , Distortion of information

Question : The Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only, this is because of its :-
ANS : 81% penetration

Question : Costliness of the ________ is the overriding factor determining the extent of decentralization.
ANS : Decision

Question : A budget as a plan of statement of expected results is expressed in numerical terms.
ANS : True

Question : ________ is at the core of corporate governance.
ANS : Trust

Question : Communication forms the link between every individual and between one group and the other groups. What are the main facts which flow through individuals at various levels?
ANS : Concepts, opinions

Question : Name the three important Generic Competitive Strategies :-
ANS : Overall cost leadership , Differential , Focus

Question : Whose feelings and difficulties should the manager know for direction to become effective?
ANS : Subordinates

Question : The channels through which corporate governance may bear on performance are :-
ANS : Managerial incentives , Disciplining , Corporate restructuring

Question : Which kind of approach did Fayol contributed to the management literature?
ANS : Functional

Question : If you don't know what you want to achieve, don't call in the ________.
ANS : Consultant

Question : New companies feel that ________ is the most appropriate type of alliance.
ANS : Joint-venture

Question : What did chanakya write?
ANS : Arthashastra

Question : One of the internal environment factors that influences management is
ANS : Place

Question : One of the external environment factors that influences Management is
ANS : Legal

Question : Events are occurrences designed for ________ interests.
ANS : Marketing

Question : Events like trade fairs are handled by government authorities, for example the biggest concourse under the sun, ________ is again handled by Allahabad Municipal Corporation.
ANS : Kumbhmela

Question : Under McKinsey's 7 S model, the soft S's are:-
ANS : Style , Staff , Skills

Question : The share of services in GDP changes with the economic cycle. A cyclical upturn would thus result in :-
ANS : Resource allocation away from the service sector

Question : Event management has to pay only entertainment tax, and not the service tax.
ANS : False

Question : What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any environmental change?
ANS : Decision-making

Question : Different rates are levied by different states for ________ tax.
ANS : Entertainment

Question : Management has been defined as the creation and direction of the internal environment in an enterprise
ANS : False

Question : According to Abraham Maslow, human needs can be classified into how many types?
ANS : Five

ORGANISATION BEHAVIOUR

Question In which type of corporate culture, do the members have a strong sense of identification and recognize the interdependence?
ANS : Clan

Question High competitiveness and profit orientation is a characteristic of which type of organizational culture?
ANS : Market

Question Culture of an organization can be affected by
ANS : Inadequate criteria of measuring employee performance

Question Laissez faire leader is very directive in his approach.
ANS : False

Question Usually, the subordinates prefer the democratic leader.
ANS : True

Question Major determinants of personality
ANS : Biological , Situation

Question Taking a 'straw vote', i.e.asking if the group is nearing a decision reflects the ________ role.
ANS : Consensus testing

Question Once the team reaches the performing stage, the team members become familiar with each other.
ANS : False

Question The attitude expressed about diversity is called positive multiculturalism.
ANS : True

Question What sort of communication is considered to be more effective in modern organization?
ANS : On-going , Informal , Dynamic

Question Conceptual skill is the distinguishing feature of job performance at the operating level.
ANS : False

Question T.P.M stands for total________management.
ANS : productivity

Question The group________are more important to the group members than any financial incentive.
ANS : norms

Question The multinationals which come on the Indian scene enjoy superior resources in terms of________technology as well as market network.
ANS : money

Question The levels at which studies of Organizational Behaviour have been carried out rotate to
ANS : Individual , Small group , Inter-group

Question The Hawthorne studies are of utmost significance as they form an honest and concerted attempt to understand:
ANS : The human factor , Employee attitudes , The workers social situations

Question It is important for a manager to study the human behaviours within the context of
ANS : Organization

Question Hawthorne studies point out that:
ANS : The need for recognition and security exert greater impact on productivity than the physical working conditions.

Question Managers began to develop a new awakened view of the human aspects of their jobs after:
ANS : The great depression

Question In Custodial organization model, managerial orientation is:
ANS : Money

Question The concepts dealing with the nature of individual are:
ANS : Whole person , Motivation , Human dignity

Question Select the factors which are treated as motivators by Herzberg in his theory of motivation.
ANS : Achievement , Possibility of growth , Responsibility

Question Name the groups of core needs identified by Alderfer
ANS : Existence , Relatedness , Growth

Question According to Herzberg, there are two sets of factors at the work life, viz. the motivators and the ________factors.
ANS : Hygiene

Question Which of the given factors are also known as dissatisfiers?
ANS : Hygiene factors

Question ________ indicates the happiness of the employees with the organizational environment.
ANS : Morale

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